Reliability and Employee Performance - Essay Example

The role of HRM also includes providing training and/or continuing education, mentoring/coaching and feedback, rewards and appraisals, opportunities for advancement, and procedures for exit interviews to minimize turnover. HRM should promote reliability. Many studies find that a behavioral approach, which takes advantage of individuals' specific talents and incorporates them into meeting appropriate organizational goals, can be employed in developing a reliable organization.

This type of approach to human resources management focuses on specific problems/issues and provides for open-mindedness. HRM must determine how each staff member can contribute specifically to the goals of the organization and then develop strategies that will generate quality performance and results. With the behavioral approach, HRM is required to focus on employees' actual work habits and not on qualifications and skills. Erickson and Dyer (2004) report that "a set of reliability-oriented employee behaviors (are likely) to foster organizational employee behaviors depend not only on organizational goals but also on the environments in which the firms operate.

" HRM greatly impacts an organization's ability to sustain a competitive advantage. Erickson and Dyer (2004) quote Ichniowski et al (1997) as the author states that a part of the roles that HRM plays and the strategies it must employ and oversee includes "training, incentive systems, high selectivity, flexible job assignments, and performance management." All aspects of the organization shall be of concern for HRM. Hiring procedures, which ensure professionalism and fair practices for both the organization and interviewees are just the beginning.

Training, education, and skill Last Name 3development programs will keep all staff members competitive. This will allow the company to be innovative. Finally, HRM's role in handling salaries, appraisals, compensation, etc. will greatly affect an organization's ability to sustain a competitive advantage. The impact will be positive or negative depending on how HRM handles its roles.