internal analysis on Toll Singapore

Case Study
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Toll is a global logistics services giant predominantly plying the Asian region. The company provides a broad range of integrated logistic services and has staggering profit margins illustrated by annual revenue of AU$5.6 billion. The company runs an expanse network which involves over 700 units in more than 45 countries across the world.


Supply chain management (SCM) is a developed discipline viewed as the management of a system of interlinked businesses working together in the core goals of providing essential services and products to target clientele or markets within the service provision base and precincts of the participating business entities. Various scholars have had their contributions on the concepts of SCM. There are some dissonances and concurrences when it comes to defining what SCM really. Perhaps one of the lucid definitions is offered by Harland (1996) who views SCM as a form of management that covers all transportation and storage of raw material, refined goods, and inventory in process from points of departure or origin up to the points of need (consumption). The track of transported goods from the point of origin up to the point of consumption constitutes what has been termed as the supply chain in business management and logistics science.
Further perspectives on SCM stem from the view of the discipline as pertaining to the entirety of the aspects planning and overseeing of all activities entailed in procuring, conversion and management of all the logistical activity. Also crucial to this view is the inclusion of aspects coordination and alliance within the network players which may be the suppliers, the middlemen and even third party services renders as well as clients.
Contemporary SCM is ...
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