Operations Management field

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Operations management is a field of business that is usually involved on production of services and goods, it s of paramount importance since it ensures that all business operations must be effective and efficient. It involves the management of business resources including the distribution of products and monitoring of all the systems.


The operation management is usually more concerned with the internal processes of the businesses; these include purchases, quality control, inventory control, evaluations, storage and logistics. The nature of the operations management being carried out in a firm depend on the nature of services and products in a firm, it may be a wholesale, retailers, or a manufacturing firm.
For effective operation management to be achieved the quality management is very important, it enables the firms to continuously improve its products. There are recent quality management advancements like the total quality management and benchmarking that enhance the operations management.
Benchmarking involves comparing the services or products with others that are related to it so as to know the performance of the organization's products in the market arena. Continuous improvements involves adding features and removing others so as to make the products and services more satisfying to the customer, this even may involve producing goods that are customized. Continuous improvement enables a firm to have more loyal customers and win more customers. Effect analysis and failure mode enables the quality management to know areas that are likely to be faulty or fail and therefore know areas to give priority. ...
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