Features of Service Operations Management - Essay Example

Only on StudentShare

Extract of sample
Features of Service Operations Management

Businesses can opt to stay in current markets, move on to new domestic markets or venture out to new foreign markets. Depending upon the markets and strategic tie-ups, the enterprises then have to decide whether to continue with existing products or develop new ones. Organizations prepare strategies for long term survival and consistent growth. Operational management encompasses the contribution of all concerned stakeholders in order to achieve the objectives. Now organizations are supposed to have multiple objectives, monetary as well as non-monetary. They are supposed to have flexibility to meet changing external and internal demands. This paper is an effort to study the role of operational management, how the operational strategies keep changing as the organisation grows and how operational management strategies can addresses the speed to market of new products and services and the responsiveness to the demands of customers.
The operations system of an organisation is essentially the part that produces the organisations' products. In some organisations the product happen to be physical goods (like TV refrigerator, soft-drinks etc), while in others it is service (insurance, health care, travel, tourism, hotel etc.). ...
Download paper

Summary

Every organisation provides services product or service in some form or other. Operations management and operations strategy add value to such services and products. Organisations adopted different types of strategies to grow in a business. These could involve trying out different types of market-product combination…
Author : merlgaylord

Related Essays

Operations Management and Business Development
In this management style, all the employees and management work together as a group so as to harmonize operations such as deciding what should be invested in to the operation arrangement such as workforce, material, apparatus, power and how these resources can be easily be acquired and used to ensure that finished products meet the requirements of consumers...
11 pages (2761 words) Essay
operations management
Operations management in an organisation is concerned with the management of people, processes, technology and other related resources in order to produce quality goods and services. In general Operations Management is concerned with the following four interrelated modules;...
8 pages (2008 words) Essay
Hospitality Service Operations Management
The strategy to be employed include external analysis (this assess the clients, the marketplace, and competition) self analysis (this is the evaluation of business performance) strategy identification (this covers product strategies like product profile, target, and position) there is also an aspect of functional strategy which is basically differentiation. Strategy selection is the last stage that includes real scenario with core competencies in play (Knowles et al 2004). The following are very critical components of marketing that were addressed before real implementation of the plan;...
3 pages (753 words) Essay
Operations Management Field
This essay stresses that for effective operation management to be achieved the quality management is very important, it enables the firms to continuously improve its products. There are recent quality management advancements like the total quality management and benchmarking that enhance the operations management. ...
4 pages (1004 words) Essay
Strategic Operations Management
Hayes (p 10) says that operations role is bigger than that of just implementer of strategy. It is here that new ideas emerge, new knowledge, capabilities and learnings are getting acquired. New strategies are often arising even as one is being implemented. Emergent sense of what the strategy should be will come from the experiences and feedback from its operating staff based on which mid course strategy corrections could be done....
9 pages (2259 words) Essay
Business: Service Operations Managemnet
Associated activities comprise managing purchases, inventory control, quality control, storage, logistics and evaluations. A big deal of focus is on competence and efficiency of processes. Thus, operations management frequently includes considerable dimension and study of internal processes. eventually, the temperament of how operations management is brought out in an organisation depend extremely on the nature of products or services in the business, for example, wholesale, manufacturing, retail, Philanthropic services, NGO's, IT Technologies etc....
15 pages (3765 words) Essay
Got a tricky question? Receive an answer from students like you! Try us!