Features of Service Operations Management

Undergraduate
Essay
Miscellaneous
Pages 8 (2008 words)
Download 0
Every organisation provides services product or service in some form or other. Operations management and operations strategy add value to such services and products. Organisations adopted different types of strategies to grow in a business. These could involve trying out different types of market-product combination…

Introduction

Businesses can opt to stay in current markets, move on to new domestic markets or venture out to new foreign markets. Depending upon the markets and strategic tie-ups, the enterprises then have to decide whether to continue with existing products or develop new ones. Organizations prepare strategies for long term survival and consistent growth. Operational management encompasses the contribution of all concerned stakeholders in order to achieve the objectives. Now organizations are supposed to have multiple objectives, monetary as well as non-monetary. They are supposed to have flexibility to meet changing external and internal demands. This paper is an effort to study the role of operational management, how the operational strategies keep changing as the organisation grows and how operational management strategies can addresses the speed to market of new products and services and the responsiveness to the demands of customers.
The operations system of an organisation is essentially the part that produces the organisations' products. In some organisations the product happen to be physical goods (like TV refrigerator, soft-drinks etc), while in others it is service (insurance, health care, travel, tourism, hotel etc.). ...
Download paper
Not exactly what you need?

Related papers

Operations Management and Business Development
In this management style, all the employees and management work together as a group so as to harmonize operations such as deciding what should be invested in to the operation arrangement such as workforce, material, apparatus, power and how these resources can be easily be acquired and used to ensure that finished products meet the requirements of consumers…
operations management
Operations management in an organisation is concerned with the management of people, processes, technology and other related resources in order to produce quality goods and services. In general Operations Management is concerned with the following four interrelated modules;…
Hospitality Service Operations Management
The strategy to be employed include external analysis (this assess the clients, the marketplace, and competition) self analysis (this is the evaluation of business performance) strategy identification (this covers product strategies like product profile, target, and position) there is also an aspect of functional strategy which is basically differentiation. Strategy selection is the last stage…
Operations Management field
The operation management is usually more concerned with the internal processes of the businesses; these include purchases, quality control, inventory control, evaluations, storage and logistics. The nature of the operations management being carried out in a firm depend on the nature of services and products in a firm, it may be a wholesale, retailers, or a manufacturing firm.…
Features of Service Operations Management
Businesses can opt to stay in current markets, move on to new domestic markets or venture out to new foreign markets. Depending upon the markets and strategic tie-ups, the enterprises then have to decide whether to continue with existing products or develop new ones. Organizations prepare strategies for long term survival and consistent growth. Operational management encompasses the contribution…
Strategic Operations Management
Hayes (p 10) says that operations role is bigger than that of just implementer of strategy. It is here that new ideas emerge, new knowledge, capabilities and learnings are getting acquired. New strategies are often arising even as one is being implemented. Emergent sense of what the strategy should be will come from the experiences and feedback from its operating staff based on which mid course…
Business: Service Operations Managemnet
Associated activities comprise managing purchases, inventory control, quality control, storage, logistics and evaluations. A big deal of focus is on competence and efficiency of processes. Thus, operations management frequently includes considerable dimension and study of internal processes. eventually, the temperament of how operations management is brought out in an organisation depend extremely…