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Human Resource Management - economic prosperity - Essay Example

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Human Resource Management - economic prosperity

To become a multinational company the management has to expand its units across the country. As company and its other units are slowly expanding so does the problems are increasing day by day.
If HR division is not up to its task then it may be possible that XYZ Inc. may consistent drop in its financial structure that result in heavy losses in the business. The important factors were found to be the hiccups facing by the staff in delivering the goods on time, baggage handling and in customer care.
On the manufacturing side XYZ Inc. was unable to meet the supply demand. They have been successful in manufacturing and supplying of small privately owned airplanes. Since the public interest shifted towards the branded name and the feel of first class look the company has to meet the requirements. But XYZ Inc. was slow in its production rate. To meet the market demand on the manufacturing side and to improve customer care service the management introduced some strategies.
One of the important factors that should be concentrated is on customer care service. The staff should be trained and should be at best when dealing with customers. The quality of the service should be of high degree. With the help of modern technology the staff could be easily trained. Since customer service involves in making and receiving calls, they should be trained on VOIP (Voice Over Internet Protocol), which is economical. On the manufacturing side the company has to speedup its operations because if it won't meet the market demand it would loose potential ground. The best way is to lease some airplanes for sometime so that business continues and after completion of manufacturing they can introduce the planes in the market. Since costs are soaring high remedial steps should be taken immediately. Whether we agree or not the daily rise in prices is due to increase in oil per barrel in the gulf. Alternate steps should be taken to cope this problem. One suggestion is to cut the jobs, which is ethically incorrect. Other option is to shift the production base to any other place that offers the basic facilities at cheaper rate. In other words outsourcing is the best way to deal with rising costs.
Branding
Ford Motor company one of the oldest car manufacturing companies, if intending to acquire an ancillary unit or a vendor's factory, any company will be more than glad because of the whooping amounts on the deal and the demand for the brand name. Ford has the best facilities to offer to its employees. Its infrastructure, its faculties, quality of management, vendor's relations financial and cordial relations will be at par compared to other companies. Employee's satisfaction is the primary aspect of the management. For example, if Ford has acquired a company and is not providing proper facilities to the employees ands is keen on attrition then the employees must form an association and should fight for the rightful emoluments from the company.
Mergers may also have its negative effects on the employees and marketing strategies then the relation between the management should be positive enough so that there is no misunderstanding between the employer and the employee. After acquisition the new company will have their own planning strategies that might be entirely different and the employees need to co-operate and understand with new working policies ...Show more

Summary

To stay in the present marketing world a company should have good customer support services. The competition among companies is high and they to stay at the top they are using aggressive marketing strategies. The operational management and the Human Resource (HR) departments have a bigger role to play in the development of the respective companies…
Author : gillianauer
Human Resource Management - economic prosperity essay example
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