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Information Systems in Business and Organizations - Case Study Example
According to Finney (1999), "Information is political. Controlling information can be power. Careers can be significantly impacted based on the perception of data results. People earn the living by simply being data creators. Failure to recognize these situations can be career limiting for the nave IS professional." Overstock.com's CIO Shawn Schwegman released a letter to the company's non-technical business partners that contained oversimplified language and a bit more information than they wanted to hear…
Schwegman claims that the oversimplified language was used because he knew he was dealing with non-technical people, but the pessimistic tone and the wealth of information shared proved to be poor organizational politics. In contrast to the pessimism of CIOs, other C-level executives and business partners have the tendency to be optimistic. Schwegman overlooked this fact and did not write his letter with a tone that would appeal to such individuals.
According to Finney (1999), "A successful IS professional must determine which environment he or she is operating in-then be sensitive to the unwritten rules and act accordingly. Too often, an eager system builder begins to slip into a state the he or she is working toward the 'greater good', and then lose sight of the information politics. Rather, the IS professional must work from the business client's perspective-even if the longer term objective is to move to a new information political state. Once the current political state has been identified, the politics of change can begin."
The above is what happened in Schwegman's case. ...