Employees are supposed to be equipped with some form of expertise such as knowledge, skill and attitudes regardless of the position he/she holds in an organisation. At the same time, it is not necessary that one should have all the expertise that the organisation demands from time to time. He/she may have to equip himself/herself with the current needs of the organisation that strives to maintain its survival amongst its rivals. This calls for imparting knowledge and training to all employees irrespective of the status/position. Training and development has become a necessity in the present day organisation as they have to meet many challenges posed by their environment in general and competitors in particular.
Induction training is meant for employees who join the firm for the first time. In fact, the firm is known for its excellence in training programs and its induction training programs is one of the trainings recommended by Retail Industry Awards, 2004 (our people). At this juncture, it is desirable to have a deep knowledge about the training programs conducted by the firm and its effectiveness. The study mainly seeks to investigate how successful are the training programs of the firm to be reflected in the employee performance and organisational development.
Employee training and development is one of the fascinating areas for researchers who are interested in exploring new insights from human resource development and workers’ empowerment. Modern organizations have realized that employee performance is a prerequisite for organizational success and as a result training and development programs are vital for organizational survival and success.
ayeed Omer Bin reveals that business performance depend on high performance, which in turn is depended upon the employee training and development (Sayeed 1998). The present literature review covers only the recent studies and papers that have been published through books and academic journals in and outside the country.
In a case based study undertaken by Amitabh Kodwani Deo and Singh Manjari entitled 'Towards Effective Training and Development in Indian Public Sector Enterprises', the authors argue that employee training is an effective tool in improving the individual and organizational performance. The authors further remind that training can result in employee and organizational performance only when the active participation from employees is made and the organization offers a congenial and learning environment Kodwani and Singh (2004).
In another case study of S. Sudha to explore the effectiveness of training to the employees and the organization, it is explained that the imparting of training is performance oriented in the sense that training requirement of an employee is determined on the basis of his/her performance at the work (Sudha 2006). The study also finds that training is essential as a learning environment alone can influence the behaviour of employees.
Alan Barrett and O'Connell Philip J undertook a study in 2001 to examine the productive effects of training through a survey research. The study includes all types of training such as general training and special training. The authors tried to observe the results of the study after a statistical analysis by which the positive impact of training was tested. It was found that there were no positive impacts on productivity out of specific training (Barrett and O'Connell 2001).
C. Ostroff, in his study