Intercultural Communication paper - Essay Example

Only on StudentShare

Extract of sample
Intercultural Communication paper

When Bill uses the term "dear", he is not consciously being condescending, yet Margaret interprets it to have that meaning. Helen, older and more familiar with Bill's style easily accepts the term as a term of gender endearment. This example illustrates how communication changes over time and through generations because of the way we view our culture.
In the case study, Helen was an effective communicator. As the receiver of Bill's messages she was able to interpret them and act on them accordingly. She was acting within her cultural context. Margaret was also effective in her communication. Though she misunderstood Bill's intentions, she was able to place the communication in the current cultural context and was direct about her feelings in reference to it. Bill was the least effective communicator. He has assumed the role of dominance and not accounted for cultural change. When he requests a cup of coffee, he is transmitting a message and an image. To Margaret, this was the image of a waitress or a servant. His true intentions, to get a cup of coffee, were masked by his inability to communicate across the culture and understand the differences. The message he transmitted was not a request for coffee, but a statement of "I'm in charge".
Men's dominant position in the workplace has been challenged in recent decades. ...
Download paper


The cultural differences in Bill, Helen, and Margaret can be seen in the sender's and the receiver's expectations and interpretations of the messages that are sent and received. In the example of Bill and Margaret, the case study is an example of intracultural communication where both members view themselves as dominant (Samovar, Porter, and Stefani, 49)…
Author : bernitaschmidt

Related Essays

Intercultural Communication
Sometimes innocuous blunder may occur through minor mistake causing insult and hurt and for the perpetrator may result in shame and embarrassment. Normally respect and approach will follow where there is understanding, but the way understanding takes place is complex (Pettigres, 2000). Studies have shown that in many cases the awareness, that understanding is needed, is often lacking, which unfortunately forms the route cause of misunderstanding.
8 pages (2008 words) Essay
Intercultural Communication
International students are an increasingly significant presence in our educational programs, and thus it is important to understand how they make the transition from their culture education to new constructs for learning, socializing and communicating. Hence, we need to enhance our understanding of the difficulties faced by international students and construct learning environments that facilitates intercultural communication among international students and host students.
8 pages (2008 words) Essay
Intercultural Communication in Workplace
Morgan. He seemed to be in a jovial mood. Immediately Mrs. Morgan followed him to his office. Mrs. Morgan didn't understand why Mr. Ablerto could have called her this early to his office. Although she did not understand why she was called she remembered that there were some sales document that were supposed to be signed by the general manager and passed to the production department as the deliveries were expected to be made by that afternoon. But when she reached the office she found it in a total mess as it had not been clean and she thought she had been called to put it in order. As she was...
4 pages (1004 words) Case Study
Intercultural Communication in the Workplace Paper
It has become the common practice for the international companies to invite foreign partners to work on the projects. For example, if IKEA plans to expand its operations to the Korean market, the top management might consider an option of cooperation with Korean sales representatives who have both the knowledge and skills to make the integration more successful. Such cooperation is not always successful, unfortunately. The major problem is caused by the lack of cultural understanding.
5 pages (1255 words) Essay
Intercultural Communication in the Workplace
There were minimum grade point averages established as well as minimum levels of English-language proficiency. In addition, all hires were expected to have at least five years of relevant sales and marketing experience. In all, there were to be eighteen local hires in Thailand. These staffing standards were established at a meeting six months previously at the corporation's Los Angeles headquarters. Present at that meeting were the Vice President for Human Resources, his assistant, and a Thai national hired to run the regional headquarters in Bangkok. The staffing standards were communicated...
4 pages (1004 words) Essay
Intercultural Communication in the Workplace paper
This is what good actors do and there is a difference between a ‘wooden actor’ and ‘expressive actor’ who conveys whole reams of feelings with expressions, dialogues and inflexion of speech. It is not just enough to be good looking or to have a good voice and while these help to enhance the impact, a poor speaker cannot rely on only these physical traits. “Language is our principal means of communicating, but it isn’t the only one we use. We communicate whenever we transmit information about ourselves to others and receive such information from them. Our facial expressions, bodily...
3 pages (753 words) Essay
Intercultural Communication Paper
Most migrants have assimilated into America’s traditions and ways of life. Although conventional cultural values and beliefs have been preserved by the originating migrants, their children have completely adapted and adjusted to Western culture.
6 pages (1506 words) Essay
Got a tricky question? Receive an answer from students like you! Try us!