The negative history of industrial relations has to be overcome for all the stakeholders to achieve greater heights of competitive advantage and productivity.
Poor union relations have many impacts. Key among them is lack of cooperation between the stakeholders. It has also caused a decline on workers productivity, tarnished the credibility and reputation of organizations involved, and impacted negatively on the working conditions and pay of the workers. To rectify the situation, all the stakeholders need to develop strategic partnerships, undertake joint training, improve the working conditions of the workers, actively engage in collaboration processes, and also streamline their communication processes.
Developing a positive relationship with union leaders is of paramount importance if any gains have to be made. The leaders must have exemplary knowledge in union relations to be able to effectively steer the process. Negotiation and collective bargaining skills are of outmost importance here. Managers must realize that they have incredible influence on the employees' satisfaction and productivity at the workplace. ...Show more