As researches at the work level have shown, however, these needs for external rank or status are not the only needs which the worker brings to his work situation.
Research has also shown the importance to the worker of the need to belong, to be liked, and to be an accepted member of a group. These member or internal rewards are thus highly prized by the worker (Reed 32). To become an accepted or high-ranking member of a work group, however, exacts its toll or cost: one must abide by its values and norms. But by abiding by its values and norms, the member's needs for association, friendship, approval, and support are satisfied. His standing or rank in the eyes of his fellow workers also goes up (Schuler 78). "The components of the motivation function include motivation theories, appropriate job design, reward and incentive systems, compensation, and benefits" (DeCenzo and Robbins 51).
The terms "external" as applied to the concept of needs or rewards refer primarily to the source, ...Show more