In recent years, there has been a growing number of organizations that focus on delegating power to employees to make decisions since it warrants an environment where everyone can give their opinion and this not only enhances the creativity of an individual, it also increases the sense of ownership. In Books4Us, there is a concept of authoritative management which requires that every employee needs to ask his/her manager for making decisions which hampers him/her from taking any risk and thinking out-of-the box. Due to stiff competition, the organization needs innovation ideas to capture the market share but due to low level of empowerment, employees rely on their managers to give them instructions for each task regardless of its complexity and novelty. An Open Book Management culture will encourage employees to study the external environment and leverage the strengths of the organization to avail the opportunities at hand.
Moreover, delegating authority to employees helps in building trust between the employee and his superior since the employee senses that he is trusted with the job therefore he strives to his best capability and this results in a higher-level of motivation.
Lack of empowerment has resulted in lack of sh...
"What better way to tap into workers' brains as well as their brawn than to encourage them to think on the job, to bring to it a greater sense of professionalism and self-motivation and to feel committed to the company's success" (Aeppel, 1997)
The existing culture in the organization also prevents managers from focusing more on strategic issues and this impedes the growth of the business. If employees are allowed to make autonomous operational and tactical decisions then managers will have more time to plan for the future and they will not have to bother about mundane tasks.
Currently, employees in Books4us never take the responsibility when they are at fault but by empowering them, their need of self-actualization will be fulfilled and they will start "owning" the decision and will stop blaming others. Therefore, it is very important to create these "self-managed" teams who participate actively in every situation, contribute healthy ideas, and are ready to be held accountable.
Role of Decision Making in Empowerment:
Creating an organizational environment whereby employees are involved in the decision making process helps in employees contributing more towards the organization. Moreover, they also learn to find better solutions for the same problem. Since every individual's experience and knowledge is different, involving them will enrich the spectrum and will result in a better decision than one made by one individual.
Involving people in the decision making helps in inculcating the habit of making autonomous decisions, however this may not always be the case because empowerment starts within the individual and unless the