StudentShare solutions
Triangle menu

Implementing Quality - Essay Example

Extract of sample
Implementing Quality

It has come to the notice of the management that sufficient headway has already been made in the quality control process and it is commendable that the quality issues have been taken seriously by all concerned. However since a quality audit by the clients AA of all the processes is due in the next four months, the process of ensuring a Total Quality Control should be given a top priority and hence this memorandum.
The company should be fully equipped with its quality control measures not only to satisfy the Quality Audit by the client but also to ensure that our product meets the highest quality standards not to land the client in a disastrous situation as has been done by the previous supplier of the client.
As first step to review the quality standards of the products and processes, the R& D conducted an analysis of the existing quality control measures and it is disheartening to note that several mistakes have been committed in the past by the various departments/processes of the company. Especially there were mistakes that happened in the packing, storing and shipping processes which were serious enough to make the product totally unusable in the hands of the client. Definitely we would have had serious troubles with the client even in the first shipment of our product had this study been not undertaken. Hence R&D has been advised to undertake similar studies in all the departments/processes to identify the inefficiencies/weaknesses associated with the processes.
Past Mistakes and Improvements effected:
To point out some of the mistakes, there were wrong labeling, spelling mistakes and incorrect expiration dates on labels; products were stored in wrong refrigerator, wrong warehouse and there were no proper records for the product locations; this led to shipping incorrect quantities to incorrect locations and products too close to expiration dates were shipped.
Several quick steps like studying the staffing requirements of these processes and providing them with adequate education and training were taken immediately.
In the packing process, various quality measures like random checking by the supervisor of the correctness of the labels, recording of the number of mistakes being committed by the worker to pull up the erring workers were implemented.
To remove the problem of spelling mistakes in labels the company has procured a new software for printing labels and the company has organized a training programme for the executives, supervisors and staff of the various processes concerned with the labeling and packing. This training is being coordinated by Sharon from R&D.
In the Storing process quality control measures like prominent display of stores and refrigerator locations, classification of warehouse locations and marking the locations on the store inward documents by the supervisor has already been implemented.
In the shipping process, control measures like final inspection of the consignments before shipment for identifying the quality issues and making possible ...Show more


To give you a background, our company had obtained a prestigious offer from AA Pharmaceuticals to use one of our chemicals as the base for a skin care composition from their product line. As you all are aware, this offer came to our company because of several serious quality issues AA had with their previous supplier.
Author : kirlinbrandyn
Implementing Quality essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"Implementing Quality"
with a personal 20% discount.
Grab the best paper

Check these samples - they also fit your topic

Quality Control
This is because for a same product or service, the standards of quality may be different in different scenarios. For example, one consumer can believe that quality biscuits are those which give high nutritious value within affordable price. For others, quality of biscuits can be measured by their taste and the way they are presented.
10 pages (2500 words) Essay
Quality Assurance
All organisations that adhere to quality control are in a position to make a positive impact in the provision of products and services. This is an activity that is directed towards fulfilling the needs of the demand for the services and products. Quality control is mostly inclined towards satisfaction of those in need the services and products. In quality control, an organisation’s interests are not paramount.
5 pages (1250 words) Essay
Management of Quality
In recent years the organization has expanded their business operations in other countries, which has transformed the business into a bigger and complex one. The company eventually found that the amenity packaging can be copied by the competitors and attract the premium customers.
6 pages (1500 words) Essay
The main aim of trauma divisions is to decrease the incidences of death and disability by recognizing the potential causes of injury while also promoting the use of techniques that stop injuries from happening. The aim of performance improvement in trauma care systems is to ensure that critically ill patients benefit from medical care that is safe, efficacious, and cost-effective.
5 pages (1250 words) Essay
Quality 2
Many techniques and concepts have been created to help in the management quality causing aspects of business operations. Basically; there are two quality related functions in business Alasuutari, P. (2004). The principle quality was first applied during industrial revolution era.
11 pages (2750 words) Essay
Quality focused paper
“It began as a fusion of concepts of three American management gurus, Deming, Juran, and Crosby with ideas from traditional Japanese culture” (Webley & Cartwright, 1996: 483). TQM is based on a philosophy of working for continual ongoing
5 pages (1250 words) Essay
Quality Management Organizations
Moreover, there is robust growth of the quality management organizations in USA which are assisting the enterprises of all types for designing and implementing effective quality
2 pages (500 words) Essay
The basics of quality management
the control of production processes and their interactions with internal company factors such as employee and customer cultures that affect the quality level of goods and services. As a result, it focuses on the control, assurance and improvement factors of the organization’s
6 pages (1500 words) Essay
Managing quality and risk
Therefore, leadership is a journey that requires direction and a goal. Chief Nursing Executives (CNEs) are best placed to manage quality and risk in a healthcare setting. The latest research studies on the
3 pages (750 words) Essay
Managing Quality
It deliberates on the significance of efficient and effective quality management in the general healthcare fraternity, the effects of service delivery and the views of stake holders regarding the healthcare quality. The report scrutinizes on the various factors
16 pages (4000 words) Essay
Hire a pro to write
a paper under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
Comments (0)
Click to create a comment
Contact Us