Telecommuting at IBM

Case Study
Pages 7 (1757 words)
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This report identifies the concept of telecommuting at IBM, Indiana and the various problems encountered in the successful implementation of this technology. The company has a feedback system which serves as the basis of the findings on which this report is based.


This report analyzes the success and concerns of this initiative by identifying the process and the special features of this technological trend. A deeper insight is gained into the reasons for it being accepted or rejected for adoption by the employees at IBM Indiana and also proposes an action plan to address any immediate and long-term concerns to aid its implementation and sustenance. Prior to identifying the concerns in implementation, an understanding of the feedback from the employees and a quantitative analysis of the results would be useful for framing further initiatives for the success of telecommuting initiative for IBM, Indiana.
Telecommuting is a practice among the corporate world "where paid workers work away from their normal place of work, usually from home" (InnoVisions Canada, n.d.). The reasons for telecommuting are many and it includes reducing layoffs, costs of real estate, etc. It is beneficial for both the organization as well the employees and offers advantages on both professional and personal fronts. While for the organization it offers the advantage of "increased productivity from the employees, reducing costs on real-estate, lesser absenteeism, etc. ...
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