It is not merely enough to identify the daunting nature of communication challenges in nursing. The training should have strategies in place to ensure that the nurses are trained and equipped to meat the challenges of their career. This will call for an evaluation of present training and practice of nursing career in the light of significant literature on the subject. This will naturally result in the need for qualitative changes in the area of training and practice of nursing profession.
It is good to have an overview of the nature of human communication to understand its broad implications in successful health care practice and its particular importance in mental health care. All health care involves an appreciable amount of communication. There are three main components in the process of communication. They are the sender, the message and the receiver and the process is usually a two way process with the sender and receiver intermittently changing their roles between them to respond to the messages. In the process of communication the message that is developed in the mind of the sender is coded into a sound, letter, picture or gesture and transmitted. The message is understood if the receiver is able to decode the message and able to grasp the intended meaning of the sender (Ellis 1995). The process of human communication is very complex as it involves both verbal and non-verbal aspects. Now the practice of health care is exercised in a multilingual and multicultural milieu and the demands of modern health care task can be daunting and nurses need to be well trained to face the challenges of our complex world. The verbal aspects of human communication are very well understood to a large extent and it can be acquired by the
proficiency in the language used in a place. When it comes to the non-verbal aspects of