Essentially, organizations work in a communicative and interactive environment, where the people conduct their daily business either as a part of a team or independently. But even if a person works independently, that person has to communicate one’s ideas and one’s results…
When we talk about teams, one of its qualities is the cohesive and interactive nature of team work. To build and amplify these characteristics, some of these interpersonal skills need to be developed. (Shepherd et al., 2007)
Listen: Listening is more than hearing. It is the ability to understand what the other person is saying (Bostrom, 1997). Team members need to listen to others so that problems and solutions can be discussed effectively.
Reflect: Reflection is the ability to reflect and think about the past and present situations. It also builds cohesion in teams as team members get the opportunity to analyze and think about their behaviors and actions against other team members.
Facilitate: Facilitating includes helping out and aiding fellow team members. This skill creates trust between the team members as they know that if they require some assistance, other team members are there to watch one’s back.
Communicate: Communication is considered the most essential skill that a person must possess to clearly put across one’s ideas and solutions. Clear and complete communication is required to remove any misunderstandings in teams.
A person having a good set of interpersonal skills is expected to prosper working in teams or even independently. These skills must be taught and promoted throughout the organization for the following reasons.
Reduces Conflict: A good and effective communication leaves no room for misunderstanding, hence there is lesser chance of conflicts arising in teams. In cases of disagreement, a team leader can intervene and clarify the situation to resolve the conflict. (AMA)
Increased Participation: Communication and listening skills encourages team members to increase participation in meetings and be more social. This increases the input from all members thus they would feel comfortable working in the team environment. A ...
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