There are specifically supervisory tasks. One of these is the planning activities which include deciding what objectives to pursue and how to achieve them. These planning activities likewise include the routing and scheduling of people and materials. While it is desirable to actively involve employees in planning activities, the supervisor should retain primary authority and responsibility for them. Although a supervisor may (and should) delegate certain parts of the planning process, he or she should retain authority for the coordination and finalization of plans. For instance, the task of addressing the notice that the mall will be changing hours for the upcoming holiday and requesting notice of store plans can be delegated to the two assistant or shift managers. It is important to seek the suggestions of these assistants/shift managers. They may have sound and creative ideas that may contribute to the efficient and effective operation of the shoe store. But of course, the finalization of the plans based from the different suggestions is the responsibility of the supervisor.
The assignment of work should also be controlled by the supervisor. As with planning activities, parts of the process of assigning work may and probably should be delegated, but the supervisor should retain overall control. The four shipping receipts indicating that about one hundred thirty (130) pairs of shoes have been delivered and need to be stocked can be delegated to one of the assistants or shift managers. The assistant or the shift manager can be given an order to assign sales clerks identified by the supervisor who will take care of this job.
Creating the proper work environment to enhance employee motivation is primarily the responsibility of the supervisor. This does not imply that employees do not play a significant part in their own motivation. However, it does imply that the supervisor will always have a strong influence on