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Operations Issues in Hospitality - Essay Example

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According to Lillicrap and Cousins Hospitality Industry is usually defined by its output οf products which satisfy demand for food, drink and accommodation (but it excludes food and drink manufacture and retailing).
According to Michelle Campbell Operations Manager is also…
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Operations Issues in Hospitality
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to assist people with related or interdependent job’s to examine ways in which their teams work together, at the same time identifying strengths and weaknesses, and developing plans to improve team functioning. In essence, team-building is a task-oriented activity with an emphasis on interpersonal interaction. The processes taken into account in team-building are setting goals, developing interpersonal relations, role analysis to clarify team members job, and overall analysis οf the team process.

There is also an endeavour to use substantial contact among members to foster trust and openness, and there is a pronounced emphasis on changes that will lead to improvement in specific aspects οf team performance. For an operations manager to be more effective in his organisation to carry out functions and the duties required to operate the business effectively, it is essential to pass on authority to his management team to purse certain activities. The process οf delegation for the operations manager is one οf the major functions οf effective management.

The process οf delegation relives the operations manager from involvements in the day to day detail running οf particular activities involved in his business operation but not absolves the operations manager from the responsibility οf ensuring that the duties οf his delegated are correctly and efficiently performed. It is necessary to delegate at every level οf management and supervision delegation has to take place, either because οf the need for specialist knowledge which the delegator does not process or because οf the amount οf work the operation manager has to perform and because οf the physically impossible by the huge volume οf work load.

(Rutherford 2002) According to Eyre 0Forecasting is normally done for two periods, short-range and long-range. Both are necessary if the operations manager is to be successful in achieving its objectives in the long term and so can formulate plans for such

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