These open-ended questions will develop the interviewer’s understanding of the interviewee’s strengths and weaknesses pertaining to the duties and responsibilities that the job requires. These questions also give insight in the interviewee’s work experience, elicit opinions from them and give some indication of their suitability for the job (Department of Civil Service, 2008).
The structure of the interview can follow a six-point format. Firstly, introduce yourself and greet the interviewee with a smile. Secondly, go through their application form and C.V. with them and ask them to provide more details on his/her previous job responsibilities, duties and projects they may have completed. Their responses will imply what they find interesting or challenging, how suitable they are for the job and how good their communication skills are. Thirdly, give the interviewee the job description verbally and summarize the main duties and responsibilities. Fourthly, to gain as much information that is feasible as to the interviewee’s suitability for the job, encourage expansive responses with open-ended questions, such as those suggested below. Fifthly, ask the interviewee if they have any questions regarding the job or the company, and that either the interviewer or the Personnel Office will be there to answer any questions that may come to mind after the interview has ended. Lastly, end the interview by stating what will happen next in the hiring process, and thank them for their time (Department of Civil Service, 2008).
Allbusiness.com. (2008). How to Conduct an Effective Employee Interview. [Online]. Available at: http://www.allbusiness.com/human-resources/workforce-management-hiring-interviewing/1253-1.html. [Assessed 23 November 2008].
Department of Civil Service. (2008). How to Conduct a Job Interview. [Online]. New State Department of Civil Service. Available at: