Human Relations - Conflict Resolution - Heitler - Essay Example

This book is primarily for therapists, who deal with different types of conflicts in human relations. The main idea of this book focuses on comprehensive and integrative perspective about human psychology. Heitler points out that emotional stress leads to conflict. So, the best possible way to resolve conflict is to identify the reason behind emotional stress and to take remedial measures to avoid it in future. The idea to analyze conflict between couples and strategies to assist them aims to resolve conflicts in family settings.

Author makes an intangible distinction between concerns and solutions on conflict resolution. It deals with diverse theories on personality, psychotherapy, relationships and provides clear cut guidelines to tackle problems faced in therapeutic practice. It is important to note that this work deals with the integration of system perspectives, cognitive and behavioral methodologies and traditional views of personality and therapy. The author pays particular attention to problem solving methods and strategies, which are really valuable in family settings and therapeutically effective.

Another important topic is the five basic conflict strategies: fight, submit, freeze, flee, and problem solving which evaluates canine behavior, its human equivalent and its emotional results. It pays particular attention to conflict resolution and is really valuable for a therapist to diagnose the problem and to an individual to realize his/her self. The author observes the importance of conflict resolution between couples. It insists couples to focus on the reason behind conflict. For instance, if one focuses on conflict resolution, the reason behind it may be ignored.

Most of the therapists and theorists concentrate on conflict resolution, not on its cause. Author points out this fault and concentrates on the emotional stress behind each conflict. The most useful strategy discussed is the