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Case Study - Essay Example

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Following this we will list 5 specific strategies you would use to deal with this issue and discuss how office productivity by implementing this strategies.
Malaysia is a conservative and predominately Muslim country in which patriarchy and deference to authority remain important priorities. From a cultural perspective, Farah may be resistant to say something from her supervisor due to the fact that male touching is inappropriate in her context. Thus, in Malaysia it would be highly inappropriate for a male supervisor to touch a female colleague and in Farah’s case this is what she is experiencing. Farah is also a Muslim which makes the inter-sexual mingling even more taboo. Because her society is conservatively minded, this is the third reason which may account for Farah’s resistance to her boss’ comments and unwanted attention. Due to the fact that Malaysian society is patriarchal, Farah, as a woman, may feel uncomfortable approaching her male supervisor and telling him that his behavior is unwarranted. Finally, because Malaysian society is conservative and hierarchal in nature, Farah will not feel as though she can approach her supervisor and let him know that she does not appreciate his behavior. As a woman coming from a society in which male to female touching is not appropriate in a business context, Farah may thus feel uncomfortable discussing her problems with her supervisor.
What are the important strategies which can be used to deal with issues surrounding intercultural miscommunication in an office setting? There are a variety of measures which can be undertaken in order to mitigate the fallout from Farah’s unwanted touching by a male supervisor. First and foremost this involves speaking with the supervisor directly and letting him know that touching female colleagues, no matter how friendly, can be ...Show more


Intercultural communication is an interesting phenomenon to study from the perspective of workplace ethics and proper behavior in a workplace setting. Seeking to understand the difficulties associated with behavior using the example of recent immigrant Farah, the following aims…
Author : danika89
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