both armrests should book the additional seat at the booking time and that with only one seat, he was going to make himself uncomfortable as well as the co-passengers. The Southwest Airlines’ customer of size policy states that the additional seat will be offered at a discounted rate and refunded afterwards if goes unoccupied, which is a very good offer which Orto should have availed. He had also been offered the opportunity to show to the Airlines that he could accommodate only one seat without upsetting his seatmates, but he refused. One cannot make out what was the reason he did not take the chance of boarding the plane and letting the personnel see that he was right.
According to the Southwest Airlines, putting forward the rule of an additional seat for large passengers became vital when the customers who felt terribly uncomfortable sitting next to an obese seatmate started raising objections. Moreover, the over-weight passengers disturb the plane’s weight and balance which is very dangerous. Since it is the responsibility of the Airlines to assure safety to all passengers, Orto had to be enquired. The question that what factor decides which passenger is stout and which is skinny has a straightforward reply. The Airlines’ policy says that it is the size of the person that determines his obesity, not his weight nor the extension of the seat belt. If an obese person gets allowed to fly with only one seat, that would only happen if he is able to lower or extend the seatbelt. If he cannot lower it, this decides that he is obese. A good example can be of a pregnant woman. Despite her being over-weight, if she can lower the armrest, it is okay if she books one seat. Staff can be also instructed to use measuring tape to measure the size of the passenger, and if the size crosses a pre-decided limit, then he would have to buy an additional seat. This procedure should be carried out at the time of booking and not at the time of boarding. Even if some one like a