This use case has presented the main business operations performed all through the business. In this use case it is outlined how car servicing business will perform different operations. These operations include the appointment taking, servicing and payment. In this overall system working and handling we need to take different decision and assessment for giving appointment and dealing payments. These use case will offer a better insight into different business operations while development.
In this diagram the main procedure and flow of business operations are shown. These diagrams have elaborated the main sequence of operations and procedures that have been performed through the overall business processes regarding the car servicing. This is a decision and action based approach that demonstrates the overall behaviors of the business dealing and operational handling.
1- In this BPMN diagrams for the business use cases I have presented the same scenario of operations as presented in the use case diagram. Here I have outlined the main decision points and areas where we can take the decision before moving to the next level. In the vehicle servicing process the initial step or decision is taken on the basis that the customer is new or old. If customer is old one then we assign him log no and issues the appropriate appointment. In case of new customer we need to take his complete information and feed it into main database and then issue the log and registration number. Then we take the next decision regarding the available working slot. Means time slot for servicing the vehicle. In case of available slot we issue the appointment otherwise we issue next date or time.
2- The scenario is about the detailed analysis of vehicle servicing and estimation of the cost. When a car is serviced and some new components are added in this scenario a ...
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