patient communication "involves recognizing and responding to the patient as a whole person -- an approach frequently termed patient-centered care" (p. 1). They suggest that those healthcare professionals that believe in the "psychosocial" aspects of caring for patients are better equipped in communication because they understand how to attend to all of their needs (p. 1). These researchers created a RESPECT model that gives an easy way for nurses to understand what to do in certain situations to communicate easier with their clients. The RESPECT model has seven areas that are important to understand about communication:
2. Empathy -- they must understand that the patient came to them for help and strive to understand what the patient needs to help their illness. They should also verbally "acknowledge and legitimize" (p. 2) the patients feelings.
3. Support -- this is where the nurse helps the patient learn any barriers that may happen in terms of receiving and complying to care. They will help the client move through barriers where possible and be able to reassure the patient as necessary. They may even bring the family in for support where appropriate.
6. Cultural competence -- the nurse understands that they must respect the patients cultural beliefs whether they agree with them or not, be aware of their own biases within this concept and understand that their personal syle may need to change a bit in order to help the patient.
7. Trust -- the nurse must "consciously work" to gain the trust of the patient and help them to self-disclose where necessary. They must recognize that some cultures will have a more difficult time of self-disclosing than others.
As health care is improved there is more emphasis on customer service and communication has become more important. According to Shields, Swann, Lopez and Lacy, good patient communication is important because it promotes 1) patient satisfaction in that they will perceive their care better when they
The basic reason for communication is that it helps the patient receive the best care possible. When there is miscommunication or a lack of…
According to the research, contracting the services of a consultant to make an objective assessment of an organization is an ideal, if not required a step in ensuring its effectiveness. The board of trustees of Aldino was concerned that the disharmony in the senior management level will constrain them from implementing changes in the upcoming expansion of the organization.
The nurses must file out the medical record of the patient at the beginning of the medical visit. During this process the nurse must utilize effective communication skills to retrieved information from the patients. Nurses must have excellent written and verbal communication skills.
Sender is the person who starts the process of communication by sending some message to the receiving party, which can be a single individual or a group of individuals. Sender of the message can be anyone depending on the situation. Next component, message, is a note on any subject matter sent from the sender to the receiver.
As such, I like to listen more and talk less and study the responses with the one with whom I converse. In social situations, when a friend needs my specific advice, I will listen to him in detail, instead of giving on-the-spot solutions. The very process of talking and unburdening the pent up feelings may lighten the stress of the person with whom I am engaged in conversing.
Few to mention would be speaking (verbose), non-verbal, body language, sign language etc. Communication happens in every frame of life, at every level. That is the reason why communication is treated in a very special manner. There are dedicated studies for the branch in order to effectively improve the communication standards so that both ends of communication get benefited.
In the UK, many cancer patients undergo a 'trial and error' treatment and dosage adjustment approach. This is very dangerous since some drugs can be fatal to patients who have particular genotypes. Another great challenge is that many regimens have numerous drugs with whose toxicities overlap, such as inducing myelosuppression.
There are several researchers who have emphasized on the needs of education that address communication skills of nurses (Smith 1983, Burnard and Morrison 1991, Suikkala and Leino-Kilpi 2001).
In health care, there is a correlation between the quality of patient care, staff morale and effective nursing leadership (Manley 1997).
This paper discusses the component of effective communication along with its implications in my current workplace. It also reflects upon my communication skills in the workplace through a real-life illustration.
tion is that not only the patients, but also their families, physicians and other medical professionals will probably experience anxiety before, during and after the CT procedure. This means that initiatives and efforts to support and promote effective communication methods
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