The Chairman, Stuart Rose, has the responsibility for the monitoring of all business activities; however, executive directors have placed at each organizational department ensuring the close control over the firm’s activities. Apart from the directors of each department there are also directors that are not related with a particular organizational sectors – non - executive directors. Although their role in the development of business activities is not made clear it can be assumed that they can intervene in all firm’s sectors – in accordance with the CEO’s guidelines or the relevant suggestions of each department’s executive director. It is assumed that cooperation and coordination are strongly promoted in the workplace. The development of divisions within the organization increases the effectiveness of the firm’s control over its activities. As for the firm’s organizational culture, there are some points that need to be highlighted. All business activities are developed in accordance with the Corporate Governance Framework and the Code of Ethics – as presented in the firm’s website. In accordance with the corporate website, the corporate governance is based on the following principles: ‘quality, value, service, innovation and trust’ (corporate website, governance framework, 2009). A characteristic element of the firm’s governance is the use of the so-called ‘plan – A’ which aims to align all corporate activities with the environmental needs – promotion of sustainability through the business operations. In other words, corporate culture is based on the following values: application of corporate and social ethics and protection of the environment.
1b. The development of Marks and Spencer in the market – both the British and the international – has been achieved through the promotion of a series of values and the active support to the principles of