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Job Advertisement: Front Desk Officer - Essay Example

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Summary
"Job Advertisement: Front Desk Officer" paper examines the duties and responsibilities of the Front Desk Officer, a crucial job especially when handling customer service concerns. The FDO is responsible for representing the company to the public the minute they walk into an establishment…
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Job Advertisement: Front Desk Officer
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Extract of sample "Job Advertisement: Front Desk Officer"

Aside from such Duties, other duties may also be assigned to the Receptionist as long as it pertains to the receiving of guests. Furthermore, this job entails not only skills in accommodating guests and making reservations but also certain personal qualities that would be endearing to the guests. The importance of having good skills in cross-cultural communication is a great advantage. Usually, hotel guests are foreigners having a vacation or attending a seminar. According to Blanford ( 2009): “ International businesses are increasingly aware of this fact and assist their employees with learning, adopting, and adapting to cultural norms when doing business in other countries”.

( suite101.com) This opportunity is for those who love to deal with people and make necessary arrangements that would afford the best possible service to a Hotel guest. The person who would fit this job must preferably be: Aside from the aforementioned characteristics, the applicant must be a graduate of a four-year course related to the Hotel industry or its operations. Moreover, the candidate must be outgoing and willing to handle customer complaints tactfully. Applicants with work experience related to this position are an advantage.

He/she must be willing to work on a shifting basis. The compensation package would be discussed with the successful applicant. However, since our company is a leader in the industry, we offer higher than industry standard pay as well as fringe benefits. We are an Equal Opportunity Employer.  

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