ctive team work combined with strategic performance metrics like using internal and external benchmarking are important tools to evaluate performance outcome. The continuous learning environment provides the workers with a wider scope for professional growth in the area of core competencies and making them responsible for advocating and nurturing a high standard of ethics and quality work.
The measurement of change vis-à-vis performance, innovation and customer satisfaction are few of the critical success factors that have significant impact on the market positioning of the organization. The empowered workforce that thrives on shared learning and collective goals greatly facilitates improved performance. TQM and benchmarking promote quality assurance at various levels of business processes through measures that drastically reduce the percentage of error within the production and become cost effective. Thus, organizations continuously make effort to identify factors and issues that would help meet the challenges with efficiency and unmatched proficiency.
The organizational change can broadly be defined as the ability of management to identify and incorporate the factors that increase output and improve the performance outcome of the organization. Through focused approach, the companies develop dynamic business strategies to identify the critical factors of change and meet the challenges with creative inputs through collective vision and shared goals. The strategy involves simultaneous inputs from various different departments so as to measure, analyze, improve and control the production of new products and services. Hence, the companies through regular surveys, feedback processes and R&D activities are able to identify the opportunities for new products. Evaluation and implementation of performance metrics gives a competitive edge to