The study explores the various support services that are offered within the hospital to parents who have lost their child during or after birth. The hospital staffs play a vital role in helping the parents especially the mother to fully understand the cause and significance of the death of their child which would greatly help them to come to terms with the loss. The study analyses the current services that are being offered and also provides recommendations to improve the quality of support provided to mother who have lost their children due to stillbirth or neonatal death.
This is an exploratory research as there is no evidence of prior research conducted on the experiences of bereaved mothers at Gauteng. The interviews were conducted by the one of the study authors and the respondent details, requirement of support, services that is being provided at the hospital including formal services such as counseling and suggestions for improving the present services were collected. No conflict of interest has been identified.
The purpose of the study was to analyze the support services that are being offered to mothers who have lost their child due to stillbirth or neonatal death by hospital staff and to determine whether these services are sufficient. To include any recommendations provided by the mothers included in the study and other suggestions to improve the quality of hospital services in such cases.
The study design included both quantitative and qualitative approaches with the quantitative approach more dominant than the later. A one-shot case study was employed by which a single group of mother who had the same experience were selected and research was conducted through as series of semi-structured personal interviews on the nature of the support services that are provided with the hospital and their suggestions to improve the present services were also incorporated. As the interviews were structured the quantitative data