Quality management aims at planning, controlling, assuring and improving the quality of products and services offered to the customers (Rose, 2005, p. 41).
This paper presents an in-depth description of basic principles of supply chain management and quality management and it attempts to apply those principles with the Airline industry. The basic processes included in both supply chain management and quality management are detailed in this work.
Most industries have recently been forced to invest in and to concentrate their efforts on supply chain due to severe competition, introduction of certain products with shorter life cycles and high customer expectations. Ongoing advances in both transportation and communication technologies have paved the way to evolve much evolution in supply chain management (Wisner and Leong, 2005). The Airline Industry has greater opportunities to invest and to make use of potential transportation facilities to enhance the effectiveness of supply chain management.
Qatar Airways has recently launched Qatar Airways Cargo in order to address the supply chain needs of its customers. The new step forward by Qatar Airways Cargo services as part of its supply chain shows that old business rules and processes are being replaced with new ways of business strategies of supply chain management (Qatarairways, 2010). When global market competition increases, business have to pay greater attention to where the raw materials are extracted from, how the products and services of their suppliers are developed and designed and how the end products are being transported (Hugos, 2006, p. 3).
Simchi-Levi and Kaminsky (2004) emphasized that supply chain management always gives much attention to the facilities that have an impact on cost and it plays key roles in making the product ultimately conforming to customer requirements, from supplier and ...
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Operations management must be strategized to enable competitiveness. Such can be achieved if the entrepreneurs proficiently practice financial management, customer care satisfaction, operation risk management, innovation and creativity in business management, as well as regular monitoring of performance using standard index of measure.
The paper aims to espouse on the overall concept of operation management and describes the operational management activities utilized to realize success, in terms of capacity management in hospitality in this particular hotel.
The paper tells that the definition of the operation management is, “Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. Operation management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization”
United States of America (US) is a booming market in the telecom industry and it offers an excellent position for competing in a rigorous manner in the overseas markets. The knowledge, skills as well as advanced services provided by the firms of US telecommunication industry are regarded as vital assets which help in boosting up the country’s exports to the overseas markets with opening up of foreign investment and participation.
In the food and retail industry, operations management is of utmost importance as it ensures that the retail stores and grocery shops have an efficient operations logistics system (Anupindi et al., 2012). Volume refers to volume of production; high volume of production will allow the business to gain expertise in the specific area.
Operation management rely more practical and scientific execution of theories and calculations rather than putting more on theoretical aspects. According to Slack (2004), any operation is concerned about production of products or processing of services. In such context, manufacturing of products raw materials, parts, practice of workers, subassemblies etc while service is pretty much intangible in nature but it needs involvement of employees who would process the service to customers.
One thing we never want to do is to spend much money for the services or for the goods either. Take for example, when one visits a restaurant; they require good quality food served to them quickly and at a cheaper price. Same to when we visit a hospital, we expect the doctor or nurse to attend to us quickly and give to us the best care.
But recently the company has started facing major operational issues that are likely to affect the business if the managers do not find effective solutions for these problems in the near future. The company should pay critical attention to improve on the operations management processes and deal with the critical factors underlying the issues in the operations management of Wal-Mart.
The business owners analyse the processes, the actions, and decisions coming up with ways to improve these processes as a result of their outcomes. The ultimate goal of any corporation is profit maximisation and so all brainstorming,
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