In my assessment, the Vidsoft situation is complicated, because Babatunde has to walk a fine line in the role of conflict mediator between Hsu and Li. This makes the situation complicated because Hsu and Li have different demands and expectations, and yet there still has to be…
The company, to avoid this sort of situation in the future, could install more team-based leadership tasks. Li is a people person and motivator in the case, but Hsu is very positional and by-the-book.
Babatunde needs to understand that in dealing with Li, gender stereotypes are not viable explanations for understanding the impact of personal factors on choices about conflict resolution strategies. In the co-orientation model, the degree to which two employees hold similar views about a topic is known as agreement. The latent conflict phase is marked by the impact the conflict has on the ongoing work relationship of the parties involved. Things are changing in the internet age as well in terms of communication. The conflict management style marked by high concern for self and high concern for others is collaboration. A mediator is a third-party conflict role specializing in the exercise of control over the negotiation process and its outcomes (Babatunde’s role). Network analysis is one way that conflict resolution researchers study conflict generation and resolution. During the manifest conflict stage, conflict strategies are enacted in communicative interaction.
Babatunde needs to present strong leadership skills and a sense of direction in order to optimize employee performance. Too often, different departments of organizations tend to dissolve along lines of ineffective communication in group meetings in which the manager becomes less of a leader and more of a scapegoat or outmoded mouthpiece of the status quo, and in situations such as these, political infighting and departmental disagreement over issues of funding and allocation make take priority over what should be the clear mission and shared vision of all involved; that is, determining what is best for the customer in terms of loyalty and buying behavior, ...
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The researcher analyzes Babatunde’s, who was the Technical Support Manager at Vidsoft and initially applied his management style having a micro-management attitude where all his efforts went towards performance and success of the entire team. However, this management style felt short and it became increasingly difficult for the team.
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