Acknowledging this potential to provide the key role towards some of the economic and environmental goals of Britain, the government moved to take appropriate actions through the provision of platform policies that support the sustainability and growth of this sector.
Yet, the achievement of the goals of the rail freight will be based on the delivered expectations of the other players of the industry namely those who avail of the services of the rail freight. They will be the indicators to sustain the potentials and push it towards the future role that is expected from the rail freight industry.
As other studies and facts support the growth of the entire freight or transport industry, the main focus now are on the different modes that offer the same services. Consequently, the next point of consideration is the selection process of the customers of the freight industry. Naturally, they have to select the best mode to transport their goods with the most convenience and the best and cost efficient method.
The needs and expectations of the players that utilise this service will be the important indicator for the growth and development of the particular sector. However, more importantly, it will also predict the future role of the mode of transport in relation to the delivery of the expected results.
The purpose of this study then is to understand the future role of the rail freight industry in the United Kingdom through looking into the needs and expectations of the sectors that utilises this industry. As there are other modes of transporting goods, it is essential to understand the choice of rail over road, water and pipeline. Without this insight on the needs of the users and customer of the rail freight, it will be impossible to catch a glimpse of the future performance of rail freight.
Further, understanding through