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1.Explain Business Intelligence (BI) and its relationship to Customer Relationship Management ( CRM) 2.Business Intelligence & Enterprise Systems Integration Solutions: - Assignment Example

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1.Explain Business Intelligence (BI) and its relationship to Customer Relationship Management ( CRM) 2.Business Intelligence & Enterprise Systems Integration Solutions:

he context of ERP, business intelligence technologies are useful in providing, historical, current and predictive views of business operations specifically “online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics (Wikimedia Foundations, Inc. ).
Through business intelligence, companies would be able to determine trends and conditions of customer behavior so tha it can plan well on logistics, production and distribution. For example, BI technologies enable a company to note the preferences of the customer as to distribution channels. Through this, the former can make the best decision in reaching its current and potential customers. Most importantly, business intelligence allows companies to take note of any change in the behavior and preferences of customers and enables them to adjust accordingly.
3. The SAS® for Spare Parts Optimization solution helps aerospace and defense companies optimize their supply chain and maintenance operations so they reduce costs while sustaining a high level of service
5. SAS® Telecommunications Intelligence Solutions give you the insight you need to effectively implement business strategies, retain and nurture customer relationships, and maximize profits.This family of flexible, extensible solutions includes prebuilt, telecommunications-specific data and analytical models, as well as streamlined processes and techniques that speed up both implementation and results, giving you a fast track to significant ROI.
2. Manage risk and compliance more effectively by efficiently managing multiple reporting and consolidation standards such as IAS and U.S.-based GAAP, inter-company elimination and reconciliation, multicurrency translation, complex ownership calculations and financial consolidation rules
4. Reduce costs and increase efficiency by creating a self-service reporting platform that reduces the demand on IT while enabling insurers to make more ...Show more

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It has shown to increase efficiency and improce customer relations in various ways. Business intelligence does not only refer to the software that the business uses. More than that, it…
Author : winnifredbreite
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