Mr. X is an experienced marketing executive in a midsize inventory-distribution firm. He is well admired by the management for his outstanding performance in marketing and customer retention. He has played a pivotal role in enhancing company’s turnover by expanding the business area and by providing excellent customer service. As far as his social life is concerned, the person is well recognized for his commitments in social, political, and religious institutions.
As the situation is too complex to stand, he would seek the best but practical alternative. He understands that the only way to obtain money is to defraud his employer. However, $4000 is not a small amount to take away without the knowledge of the employer. Although he gets good amounts of daily collection that exceeds 4000 dollars, he is answerable to the accounting section for each expense. At the same time, Mr. X does not have access to any other source except the amounts he collects from customers.
Once the source is determined, the person would analyze the possibilities of avoiding immediate impacts of the act on him as well as on the organization. The mode of operation is exceedingly important to him because he wants to lessen the subsequent effects of the action. He does not want to spoil his career and social status or to put his company in trouble. The sole objective is to deal with the present situation.
Mr. X takes the list of debtors and identifies the customers who are most liable to the company. Company allows credit to a certain limit as the part of its fiscal policy toward potential customers. Balance collection is not an easy task; and moreover inappropriate approach might result in customer dissatisfaction. As the market is highly aggressive, allowing credit is essential for customer acquisition. Mr. X knows that if 4-5 customers remit their due amounts, it would easily meet his requirement. However, it is not reasonable to force them for an immediate