ed to this are an increase in competition marketing cheaper imported goods; competitors using modern, and therefore more catchy business practices; and improved systems and methods to help to decrease their costs and the constantly changing demands of modern consumers, as well as a major depletion of customer awareness. The difficulties currently hampering QLG is that if they do not take immediate action, they will only be faced with more decreases in market share and profitability. We must also be prepared for continual losses of important and highly skilled staff members, as well as deterioration in the overall business performance and profitability.
Our proposal outlines a progressive five stage process to address the objectives as identified by Queensland Leisure Group executives during the consultation process. These five stages will create positive change in a number of key areas:
Business model change: QLG needs a flatter, more functional business structure which will reduce labour costs and increase flexibility to help them respond more quickly to the rapidly changing external environment,
Following the analysis that we, NAHN Consulting, have completed, we have prepared this proposal for you which we believe will provide you with the guidance, tools and support that will greatly improve your current performance. We have forecast an improvement of 5% increase in your Net Profit in 2011 followed by a further 10% in 2012 based on the implementation of our proposed changes. It is also our firm belief that with these improvements you will increase your ability to attract and retain key talented staff members which will reduce costs associated with recruitment and training of new staff.
The value to your organisation in meeting these objectives includes improving the overall productivity level and decreasing the costs of manual labour. In addition, the enthusiasm of human capital will be greatly increased, and employees will be more pleased, which will lead