Healthcare has been changing rapidly for some time and management training has been about managing your staff in such a way as to improve productivity. However, with the addition of a new generation of healthcare workers, management style will have to change again in order to…
This paper will discuss these two articles in such a way as to begin to understand the management style needed today.
It would be interesting to note that there has always been management controversy. There are those that believe that "management is a set o processes that can keep a complicated system of people and technology running smoothly" (Kotter, 1998, pg 26). There are also those that believe as Kennedy (1998) that "old style management is out. Younger workers do not want to be managed". According to Kennedy, workers want to be taught to manage their positions themselves and they judge their managers by the ability to do this. Kotter, on the other hand would say that workers are looking for management based on the different among them. For example, how you need to be managed is different than how your friend needs to be managed.
Looking seriously at the Kennedy article and the Sun article, it is noted that there are some differences as well as some disagreements. Sun (2009) is suggesting ten ways to manage to stay out of trouble when it comes to the politics in the office and Kennedy (1998) is suggesting that the new generation of employees really does not care about what others think, that the next job is just down the road and if they get a bad recommendation, they will deal with it. Kennedy also believes that direct reports are the audience and that should be remembered and at the same time Sun indicates that it important that direct reports do not see that you might get involved in office politics. It also appears in Kennedys article that the newer generation of healthcare workers has a tendency to use the grapevine for passing information or gaining information and Sun (2009) warns not to get involved in the gossip sessions that occur in the office, especially not those that may be putting down the organization or the boss. It is quite interesting as we look at this subject that the Kennedy article and ...
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