A better scorecard exhibits basic alteration of management technique. It necessitates the concern of the manager with the vision of the organization at all levels instead of just the bottom line. How could a marketing department iterate its responsibilities in a way that is conducive to operations department objectives? How could we measure such a relationship in order to implement a positive change in behavior? It should provide information by linking all the processes in a value series to supply an integrated image of performance as it relates to vision.
In essence the new paradigm is pragmatically multidisciplinary ion nature. It is a mix of analysis and design as well as behavioral modification and leadership excellence. All of this is in complement to traditional financial measures and customer satisfaction measures. Innovative processes precede such performance improvements. Emerging CPM implements a range of internal and external procedures to motivate staff at all levels to aid the organization in achieving its