The foundational frameworks of quality improvement include Quality Circles (where a group of employees interact to identify and resolve problems to ensure quality), Sig Sigma (which is about ensuring high quality and attaining cost-efficiency), Benchmarking (when a company compares its products or services against competitors’ market offerings), Reduced Cycled Time (complete business process in shortest possible time) and Continuous Improvement ( process and product innovation to ensure differentiation and high quality premium products).
There are differences among the definitions given by healthcare stakeholders such as Managers, Clinicians, Patients, Industry analysts and Human research specialists because of personal experiences, attitudes, behaviors, education, past experiences, skills and lifestyles. Indeed, a patient if provided all major healthcare services under one-roof in a center will express that quality of healthcare is higher. Similarly, the professionals and clinicians will express improvement in quality only when they observe any developments and advancements in technology or computerized systems, increase in facilities within a center or hospital and improvements in immediate or emergency services all across the country etc. The reason behind it is the fact that computerized systems help in accurate diagnose that in turn improves quality of services provided to patients. Similarly, more facilities at healthcare centers and emergence of new centres enhance the reach thereby enabling customers to consult any nearby center for healthcare.
Quality improvement is not only been adopted by core profit-maximizing business enterprises but also in Healthcare industry. The reason being the fact that top quality to patients by clinicians, physicians and others etc. will result in alleviating threats of major chronic and acute illnesses that in turn will reduce financial burden on government and concerned authorities.