This leads to disagreement among the team players as everyone thinks that his idea is better than the other’s. This disagreement among the people is the essence of conflict at work place (Masters & Albright, 2002). Unfortunately, conflicts at work can lead to lot of problems like under performance, attrition, major strike etc.(Masters & Albright, 2002). Hence, conflict resolution is extremely important for smooth functioning of an organization. However, as conflict affects both the emotional, physiological and the psychological aspects of life, what is more important is to resolve a conflict in such a way that everyone involved should be happy and satisfied with the resolution.
I had a chance to learn about conflict resolution during my group work. I found that working in a team is not an easy job. Being a part of team is not only a challenge to your creativity but is also a challenge to your social and emotional skills. Moreover, I realized that what happens in a group work affects your personal life also as you tend to carry home the emotions that you feel during the group work.
We were four people in group. During our group work, we experienced conflict in many issues. We experienced conflict right from the beginning of the work as the schedule of the meeting in itself became a matter of conflict. There were only 4 days left for the presentation and we were not able to decide the time of meeting as one of the group member had to leave early. We tried to find a solution which was acceptable by everyone. Hence, we decided to meet at lunch time when every one of us was free.
Later on, we had a difference of opinion regarding which videos to choose for the presentation. Two members wanted one video for presentation while I and other member were thinking of other video clip. To resolve the conflict between the choices of the videos, we decided to show only one video which was “South Park”. I learnt different things