As an enterprise in the customer service industry this company has been able to achieve decent corporate performance despite the inadequate handling of human resources. The overall performance of the company must improve in order to maximize shareholders wealth. The managers of…
In order to comply with this strategy the workplace environment of the firm has to change to become more attractive for the personnel. Employees get better at their jobs over time when they master the learning curve. The learning curve is a graph that depicts the mastery of skill by an individual or group of people over the course of time (Answer). Having competent employees that know how to provide customer service will ensure that the company retains all its current business contracts. In order to make the company grow the managers of the company have to emphasize the marketing function. Satisfied corporate customer can serve examples that can be showcased by the executive salespeople when a making a pitch to a sales lead. Increasing the sales of the company can improve the profitability of the company. Another way to improve the profitability of the firm is by lowering cost.
In order to improve the individual performance of the employees of the company the managers have to take measures to make it happen. A way a manager can influence the performance of the workers is by motivating them. Motivation can be defined as individual forces that account for the direction, level, and persistence of a person’s effort exerted at work (Schermerhorn & Osborn & Hunt). A way to motivate employees is by providing rewards or incentives. For example the customer service personnel can be given a bonus based on the amount of satisfied customers they serve during a work shift. Managers can also provide non-financial rewards to motive employees such as giving them recognition and telling them they are doing a good job. In order to relieve the tension at work the company should increase the amount of break times the employees are entitled too. Retaining talent is important for the company. A way to inspire these workers is by offering promotion or ascension opportunities. Another important ...
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“HR Project Assignment Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.net/miscellaneous/403011-hr-project.
The first and foremost responsibility is that of the HRIS needs identification. Also, the Project manager is to serve as a bridge between the management, the project team and the staff members of Genrays on the given project. The project manager is to create a preliminary scope statement for the firm.
They took the time to not only interview and find out what HR thought of the company, but what the employees thought of HR, and present both sides of the issue. Their assessment was unique in that they not only put in the thoughts of those looking down from the top, but of those looking up from the bottom.
The inter-relationships and complexities of such organizations require that the improvement efforts are self reinforcing and broad. This need has generated initiatives from the human resource departments in organizations. While a number of factors affect the organizations in varying extent, the managements keep changing their strategies and policies accordingly in order to cater to those changes.
Developing a suitable plan requires forecasting the future labor demand and supply in the market. Manpower must be well distributed as well as motivated so that the performance of the employees is not hampered. In this project an appropriate recruitment plan has been prepared which would be beneficial for the company.
In the view of the HR policy statement of the selected company, I think that some underlying principles defining the statement are quite obsolete. The website of the company provided some critical human resource (HR) policy information (Nestle Waters NA 2006).
The list can be extended to the minutest things as well. However, the above list shows the minimum requirement for the office of HR Assistant without which he can not function effectively. These electronic communication devices facilitate faster and smoother communication in the college.
According to the report human resources information technology is significant for the management of company benefits and information on employees. Benefits management is necessary as it helps the human resource manager to handle well both the money spent and information on the benefits plan.