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Supplied case study examining understanding of key positive psychological concepts in a service organisation - Essay Example

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Supplied case study examining understanding of key positive psychological concepts in a service organisation

the patients, especially in the field of mental health wherein “mental health services rely on human resources (staff) to a much greater degree than other medical and health disciplines (Thornicroft & Tansella, 1999 cited in World Health Organization (WHO), 2003). Since the mental health services are primarily delivered by the direct care providers (physicians, psychiatrists, nurses, aides, and alike), it is essential for them to not only have the competence but also be in their optimum health and well being to be efficient in providing positive services for better patient care and thus, greater productivity outcomes.
        In connection, this paper will emphasize the practices and services that will offer the organizational staff of Ontario Shores Centre for Mental Health Services ways to reach optimal health and well being that will show their improved competency needed in the delivery of better mental health services. Specifically, it is deemed significant to examine the benefits of positive psychological approaches in comparison to the current service-delivery trends of the hospital, as well as to identify the activities required to acquire these approaches, and to recognize the three key positive psychological concepts (among others) which must be utilized by the staff to reach the goals set by the organization of Ontario Shores.
        Ontario Shores Centre for Mental Health Science or simply known as Ontario Shores is a public mental health institution formerly called as Whitby Mental Health Centre. Located at 700 Gordon Street, Whitby, Ontario, Canada, the hospital functions under the Public Hospital Act, the Mental Health Act, and other provincial and federal legislative enactments and offers a 329-bed capacity for its inpatient program along with its out-patient care services.
The organization staff of the Ontario Shores is made up of 1, 100 employees oriented and mobilized at providing “leadership and exemplary mental health care ...Show more

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        When it comes to health maintenance, everyone’s attention is almost always focused on the recipient of care - or the patients - and the necessity of meeting their needs. True, it is of the utmost importance that the care needed by these healthcare seekers must…
Author : buckridgejody
Supplied case study examining understanding of key positive psychological concepts in a service organisation essay example
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