Several global companies around the world like that of Microsoft and Oracle have recognized the need and the value of using business intelligence. The ease of use and the flexibility have made the application a very useable application both by the employee and the employer.
Communication system effectiveness has made a significant contribution to the progression of human endeavor. Information is presently utilized as well as generated at a rapid rate. The growth of number of organizations and increase in specialization and also divisionalization has fashioned barriers in the process of information flow. There is also an ever increasing need for undertaking more rapid decisions at various level of responsibility far below the amount which was required in the past. Automation has turned out to be an efficient method for disseminating and retrieving information. There has been development of newer techniques which can be used to disseminate data quickly to the appropriate places and also furnish different information on demand. The techniques used for this purpose are ‘auto abstracting of documents’, ‘auto encoding of documents’, automatic creation and also updating of action-point based profiles. These statistical based procedures can be used to present data processing machines. A comprehensive system can be prepared along with suitable communication facilities and input-output equipment. This system can accommodate all the information related problems which may be present in an organization. This multi functional system can be referred as Business Intelligence (BI) System (Luhn 1958).
Business Intelligence (BI) can be stated as the process of turning a data into information and subsequently into knowledge. Business intelligence is a key enabler for the increase of performance as well as value. Knowledge aspect is typically attained about the customer decision making procedures, customer needs, general economic, and conditions in