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Organizational Diagnosis

The report intends to identify the global challenges faced by Infosys Technologies, as envisaged by Mr. NR Narayana Murthy in his response. Also, a sincere attempt has been made to cull out the prominent and major factors underlying these challenges. One important objective of this report is to elaborate on the leadership dynamics existing within Infosys, and to come out with alternate explanations for the challenges being faced by this company. This serves as an additional vantage point from which the chosen leader can analyze the performance of his organization on the international stage. The report culminates with an action plan, especially drafted for Mr. NR Narayana Murthy, to possibly help him resolve the global challenges faced by his dream enterprise. The salient features of this action plan are backed by valid theoretical inputs.
With the proliferation of knowledge and information based enterprises in the 21st century, the leadership paradigms of the yore are just not sufficient to navigate organizations operating sans borders and constraints (Foxon, 1998). Enhanced usage of telecommunication, information technology and the internet has not only accelerated the pace at which businesses are conducted, but has also expended the arena and formats governing the hitherto traditional enterprises (Bennis, 1993). Thus, it is not a surprise that contemporary businesses need global leaders, who are not only effective and committed, but own a rich set of qualities, skills and attributes, which enable them lead organizations in a global playing field (Rosenbach & Taylor, 1998). The salient ascriptions of a global leader are one’s global perspective, technology savvy, cultural competency, adaptability, integrity, social finesse, theoretical astuteness, creativity and individual drive, bolstered by an international and variegated experience (Patterson, Dannhauser & Stone, 2007).
NR Narayana Murthy could validly be ascribed to be a global leader in the ...Show more


NR Narayana Murthy, an Indian entrepreneur of humble origins, is better known as the founder and ex-CEO of Infosys Technologies, an Indian consultancy and IT firm of global fame and repute. Mr. Murthy is…
Author : terry02
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