ft and Harry Ingham, who conduct studies on human personal characteristics and how it positively or negatively impacts individual, or group behaviour and interaction. Since different people possess different behaviour attributes, it is necessary to know both individual and group behaviour in the context of work environment, not only for gaining optimum work output, but also to ensure harmonious interaction between different members of the group.
Through knowing ourselves deeper, broader and better, especially our interacting and interfacing with others, it is possible to introduce positive personality changes in our outlook and interpersonal relations with others- superiors, peers and subordinate groups. This could bring about more effective communications, greater degree of understanding and empathy with others as well as greater a more constructive and harmonious relations with other individuals in our working place. In the long run, this could reap rich benefits for all members of the force and, more significantly, entire corporate as a whole unified unit.
At the first stage, a list of attributes or characteristics are provided to the respondents, from which the respondent has to choose a few attributes which he believed he possesses- these could be adjectives like supportive, noble, patience, tolerance, empathy, caring, helping, modest, etc.
The list of what the respondents thinks about himself, and what other peer groups, or members of known circles think about him, are compared and fitted in the appropriate quadrant of the Grid Matrix shown below:
The four quadrants mentioned above represent the four possible permutations and combinations in terms of one’s self opinion about oneself vis-à-vis what others may think about the respondent. “Each of these regions contains and represents the information - feelings, motivation, etc - known about the person, in terms of whether the information is known or unknown by the person, and whether the information