In order to learn more about leadership qualities, I decided to shadow an administration manager of a company with her permission and the details of my observations and analysis is explained in this paper.
The administration manager whom I shadowed was a lady in her forties. She has taken his MBA degree in administration from a major university and apart from that she has completed some diploma courses also in administration before joining a company as HR executive. She joined her present company around two years before as an administration manager and made lot of changes in the administration areas of the company. In fact, her innovative strategies helped the company to increase the productivity of the workers. Earlier, the company was suffering a lot because of the shortage of talented employees. After the appointment of this lady administration manager, the recruitment and retention strategies improved a lot and the relationship between the company and the employees was also strengthened.
One of my friends working in the above company along with this lady administration manager and with the help of him I succeeded in getting the permission of this administration manager for an interview and the subsequent shadow process.
My first question was about her leadership philosophy. In reply, she explained that she values the relationships between the managers and the subordinates a lot. In her opinion, no manager can function effectively if he/she fails to establish warm relationship with the subordinates. She has explained that when the relationships between the manager and the subordinates are of highest quality, the goals of the leader, the subordinates or the followers and that of the organization advance a lot. She has made it clear that relationship building is the core of success for everything in the current organizational climate.
My second question was about the qualities of a good leader. In her opinion, good