ng bewildered, a middle-aged woman in black corporate attire suddenly laughed and exclaimed that she forgot her access pass at home after going to a vacation leave with her friends at church. In a matter of seconds, she was already chatting with me as she most probably gleaned that I was the insecure first-timer who was supposed to show up that day. Even from the start of our meeting, I already noticed that she had a very pleasant personality and she was very sociable in her own way. This account manager, or “relationship manager” as our division terms it, eventually became one of my good mentors. For me, she was a good mentor not just because she was friendly and approachable, but rather because she didn’t judge other people, including me, by how they merely look. After that incident, I’ve met different kinds of people in our company, with different ages, occupations, and income. And I was certain that though other people may seem different, we should never be indifferent in our relationships with them.
Everyday that I went to work, I was never sure what my mentors would ask me to work on or what they would have me do. Was I going to sit all day long in meetings with clients and bosses, or perhaps scan complete documents, or maybe create project IDs and service requests then endorse them to other employees? How should I act when I’m in front of clients, or bosses, or when I ask other employees in my division for help in operating the systems of my division? I really wasn’t sure. But with everyday passing as a trainee, I figured precisely how to answer all of these questions. Aside from all the technicalities of the business, to be courteous, to be considerate, and to be polite were all part of our company’s corporate culture. As our mentor in human resources helped me understand, working in a firm is, like being a music lover or an urban dweller, a lifestyle preference. Most employees in our company, if not all, were sure to stay with the company