In ecommerce transactions, the customer would be able to see the product only after it reaches his home. On the other hand, if the customer purchases a product from the shop, he can physically check the performance or quality of the product before purchasing. Moreover, instant purchasing is impossible with internet purchasing. A customer has to wait a lengthy period for the arrival of the product if he/she opts for internet purchasing. On the other hand, purchasing from stores will help the customers to own the product immediately after the payment is made.
Another major drawback associated with ecommerce is the difficulties in returning a defective good. In conventional purchasing, if a product found defective, the customer can immediately return or replace it. On the other hand, ecommerce do not offer such convenience to the customers. Even though human interactions are available while executing an internet purchase, personal service cannot be expected as in the case of purchasing a product from a store.
“E-commerce is most often conducted using credit card facilities for payments, and as a result very small and very large transactions tend not to be conducted online” (Ecommerce disadvantages and constraints, n. d.). Most of the ecommerce purchasing are done with the help of the credit cards. But giving or revealing credit card numbers to a distant dealer through internet is not safe. Hackers are hyperactive on internet so that the credit card numbers used for purchasing products through internet can be easily exploited by