Her failure to manage the employees would lead to cutting off some jobs of her current employees. This thought of managing the employees has been portrayed in the book as a very daunting task and she gets some idea of managing those employees once she visits the Fish Market in Seattle.
The Fish Market, known as Pike Place Fish Market, in Seattle, seems to be the focal place in the book and it is that particular area where Mary witnesses the fish mongers to work in a jolly atmosphere and serving their customers with great sincerity. The fish mongers throw the fish at other fish guys, some of them are caught by them whilst some are dropped. This catching and fumbling is hugely entertaining for the crowd, the customers and the fish guys. Each catch is praised by either the crowd or some staff guy whilst any drops are treated sarcastically or with humour. All these events at the Fish Market made Mary Jane realise that there were two ways of doing any work, one being to conduct and finish of your work in good mood or to finish of your work with bad temperament.
The main scope of this book was to identify that work has to be done by each and every employee. Hence it is upon that particular employee to do it with the frame of mind that he has. The main aspect of improving work at any particular job is to choose the right attitude towards the work. The four key concepts that Mary Jane derived from this encounter at the Fish Market were:
The meaning of this concept is that the work performed by any individual at work should be in such a manner that it should promote his interest in the work i.e. as if he is playing at work. Each and every activity conducted should be done with fun and high energy.
This means that employees should create a great bond amongst them i.e. every activity should be carried with team work and great aspiration. This activity helps in building a better and great team in any working atmosphere.
As explained above, this means that each and