“Emotional Intelligence”

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It assesses how information is received from the external environment and analyzed within the mind. Several aspects in which information intercepted is used are also discussed. Discussion majors mainly on…


Different people possess various abilities which enable them to understand, interpret and control their emotions. One can assess other people’s emotions and react to them in accordance with what he views best. This is what is referred to as emotional intelligence. Under various circumstances one is able to perceive certain emotions depending on what he or she sees, hears and gathers it as information that can be used in tackling different activities (Robbins and Judge, 34-35). Emotional information is used in a way that fits in tasks being undertaken. Therefore; it is vital for one to understand emotion and be in a position to manage and use it in achieving desired objectives (Fleishman and Harris, 43-56).
Emotional intelligence requires self-awareness of an individual and realization of all possible impact of their emotions towards what they decide to do. Impulses are as a result of emotions and one should be in a position to recognize and adapt to changing circumstance which results from personal reactions. While one is with others, it is required that he manages his emotions. Inspiring other people around and influencing them positively so that they can grow in conducive environment is important (Boyatzis, et al., 56-69).
All managers in organizations should have good emotional intelligence while dealing with those in environment they work in. Successful managers are required to disseminate correct information to the employees and control them appropriately to perform their various functions. Since emotions dictates our behaviors and how we respond to the environment around us managers will tend to develop certain attributes so that the impact of what they pass onto others is effective. When a manager understands feelings of his subordinates and response they give towards perception then working together as a team will be possible. Managers thus should understand themselves ...
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