How Does White Paper Distort the Foreign Outsourcing Data - Literature review Example

Are you for or against the privatization of ATC? Summary Outsourcing air traffic control responsibilities contains many issues. The advantages of outsourcing cost saving, service quality improvement, and increased customer satisfaction. The white paper offers biased interpretations. The interpretations are not backed by surveys or researches. Research statistics from air traffic control towers in other nations, including Canada, show that outsourcing will significantly improve the current failures of the United States Federal Aviation Administration’s air traffic control personnel. There are several benefits from the outsourcing process. The White paper has a self-serving interpretation of the air traffic control outsourcing proposal. Indeed, the time for the outsourcing of the American air traffic control jobs is now. The outsourcing of the air traffic control job contains many issues. The research centers on the advantages of outsourcing. The research focuses on the White paper’s biased analysis of the outsourcing alterative. The time for outsourcing the air traffic control processes must not be delayed further. The privatization of ATC will improve current air traffic service. Ron Hira (2008) emphasized “Offshore outsourcing in the services sector is a major shift in how our economy operates, and it will have serious impacts on the trajectory of economic growth, national security, the distribution of income, and the workforce. These impacts will be both positive and negative. When the business owners and consultants who are moving jobs overseas claim that their actions will have a clear net positive, they are merely fortune telling”. In terms of air safety data shows that Canada’s air safety is better than the current United States air safety program. Canada outsources its air traffic control responsibilities. In addition, there is better safety statistics in United States airports run by private contractors (outsource companies) when compared to the air safety statistics of United States airports run by Federal Aviation Administration or FAA. In addition, Nav Canada complied with all requirements to effectively and efficiently control the landing and takeoff of planes with its airports. The Canada outsourcing companies cooperated with NORAD and Federal Aviation Administration by implementing high quality air traffic control operations. With privatization, there will be smoother and quicker implementation of advanced air traffic control technology, which is beyond the current FAA’s current slow modernization activities. Outsourcing translates to facility consolidation and use of advanced air traffic control technologies. Outsourcing includes choosing outsourcing companies having the best air traffic control technologies. Outsourcing includes choosing the outsourcing company having the best air traffic control expertise. Simon Domberger (1998) reiterated “Rapid advances in information and communications technology over the past two decades are said to be ushering in a new Industrial Revolution, a knowledge-based society whose ultimate character is still the subject of much speculation. The Industrial Revolution was bolstered by the opening up of world markets… allowing the mobilization of vast amounts of capital across continents”. Outsourcing ushers in modernization and quality air travel customer service. The shift to user fee cash inflows invites modernization. The modernization of the air traffic control responsibilities has its many advantages. Global statistical data indicate that the outsourcing of air traffic control is a both realistic and convincing guide for a smooth transition to the outsourcing of air traffic control operations. The successful external outsourcing data can help the American air traffic control managers understand the importance, urgency, and necessity to outsource the air traffic control job. Peter Barrar (2006) theorizes ooutsourcing will reduce operating costs. Normally, the outsourcing companies pay lower salaries to their air traffic control employees compared to the Federal Aviation Administration employees. The use of pay per use scheme significantly reduces the air traffic control expenses. The government can replace the current outsourced companies after the end of each contract with other outsourcing companies offering lower outsourcing fees. Lastly, Vellore Sunder (2011) insists outsourcing will increase customer satisfaction. The airport customers do not care whether the air traffic control responsibilities are outsourced or not. The customers will better appreciate an improvement in the current air traffic control operations, which outsourcing can significantly introduce. Outsourcing will remove the “old” air traffic control employees who refuse to implement the necessary changes to the outmoded air traffic control processes. In terms of the White paper issues, the reasons given by the White paper authors are biased. The authors of the White paper prioritize the air traffic control employees’ welfare above the cost savings of outsourcing the job of ensuring the safety of planes entering and leaving the United States airports. The White paper is biased by closing out its eyes to the better safety benefits of outsourcing. The White paper covers its ears to the murmurs stating outsourcing will bring in contractors having more advanced air traffic control technologies. The advanced technologies will reduce errors that will precipitate to airplane crashes, airport air traffic, and other avoidable airport accidents. Further, the White paper intentionally distorts the outsourcing data of foreign countries to present a false image of the global air traffic control outsourcing environment. In addition, the White paper does not offer real survey results or statistical data to support the White paper author’s self-serving opinions. The White paper intentionally refuses to include real analysis. The White paper does not present real numbers. Instead the White paper presents anecdotes and unfounded assertions. The reason is very clear. Presenting surveys and statistical data will prove that the White paper authors knew that outsourcing is a better alternative to the unforgivable and avoidable errors or lapses in the current air traffic control employees. Furthermore, the White paper bias is very evident. The paper was signed by authors having selfish interests. The authors want to prevent the inevitable air traffic control employees’ losing their jobs to modernization. The White paper had been signed by more than twelve retired high ranking officers of the Federal Aviation Administration. Four officers who signed the White paper were former administrators of the Federal Aviation Administration. The NATCO continues to block even the slightest reform recommendations. The recommendations include NCARC’s persuasive opinion to convert the air traffic control into a performance- grounded entity within the Federal Aviation Administration’s control. The NCARC also recommended concrete solutions the repeated failures of the current air traffic control setup. The concrete solution includes insistent moves for fundamental reforms in the dismal showing of the current air traffic control process. Based on the above, the outsourcing of the United States air traffic control processes has many precipitating effects. There are many advantages in the outsourcing process. The White paper has a self-serving interpretation of the air traffic control outsourcing prerogative. Indeed, the time for the outsourcing of the United States air traffic control responsibilities is now. References: Barrar, P. (2006). Global Outsourcing Strategies. New York: Gower Press. Domberger, S. (1998). The Contracting Organization. New York: University Press. Hira, R. (2008). Outsourcing America. New York: American Management Association Press. Sunder, V. (2011). Outsourcing and Customer Satisfaction. New York: Xlibris Press. Read More