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Part 1: Understanding and Managing Yourself Chapter 1: Human Relations and You The whole chapter revolves around how one needs to understand oneself and others in order to establish and maintain smooth interpersonal relationships. Before one can establish good relations with others, self-knowledge should have been achieved from various sources.
When one enjoys healthy relationships with others, it affects one’s disposition, attitude and performance. Personal relationships have much power over an individual that when there are strained relationships outside of work, it usually affects how one performs at work. When a worker is emotionally weak and tend to dwell on the effects of a strained personal relationship outside work, he may not be able to concentrate well on his tasks, leading to lowered quality of performance and less productivity. On the other hand, if he enjoys fulfilling relationships both outside and at work, then, he becomes more stable in his performance, allowing him to focus well on his tasks and becomes driven to succeed. The same goes for conflicts with co-workers affecting one’s personal health and even the way he may release the job stress towards his family and friends. Being able to manage oneself and control impulses and emotional meltdown during challenging situations is a mark of a strong person. If this is not mastered, then one will not be able to cope with the demands of the workplace where multiple conflicts and challenges abound. Chapter 2: Self-esteem and Self-Confidence Dubrin describes self-esteem as a sense of feeling worthwhile and the pride that comes from a sense of self-worth. ...
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