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Critical analysis of Nursing scenario - Essay Example
Pages 4 (1004 words)
Conflict resolution is a key responsibility of nursing unit manager because unresolved conflicts can negatively impact the operations of the worksite environment…
This paper will discuss a particular nursing workplace conflict scenario and suggest potential solutions to address the situation using an effective conflict resolution tool. Critical Analysis The given scenario clearly reveals that there are numerous issues existing in the workplace, the key reason leading to frequent sick calls, tardiness, and lack of productivity. The conversation between Susan Barnes and Shawna Hayes clearly indicates that team formation and job distribution is poorly managed and this situation in turn results in weak employee satisfaction. Due to pitfalls in team formation, members of Team 2 experience increased work stress whereas Team 1 members obtain a more relaxed worksite environment. In addition, some nurses always manage to work with Team 2 to avoid workload and the resulting job stress. Evidently, this situation is severely affecting team collaboration and the spirit of team work and this is most likely to end up in poor quality patient care. Finally, inadequate remuneration is also a major reason causing poor staff satisfaction; employees are greatly discouraged because they are not paid proportionate to the workload they bear. While analyzing the given case context, it is clear that the conflict situation is organizational because it is caused by improper management practices. ...
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